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LUCY ZHAI PMP, PSM I
Matte Projects
Feb - Apr 2026 | Creative Marketing Agency | Operations | Project Management
Role Responsibility
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Supported PMO and Operations teams by driving process automation, developing project timelines, and optimizing resource allocation across $2M+ in experiential client projects (clients included Oura Ring, Lululemon, Airbnb, etc)
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Improved workflows in Airtable and built accurate burn reports to track project financials and visualize revenue performance
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Developed staffing plans and timelines aligned with client budgets, ensuring efficient resource utilization and project quality
Take Aways
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Be comfortable with ambiguity.
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Bias toward action.
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Know what you don't know.
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Build relationships early
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